Shipping policy

DNA Nutrascience | Shipping & Delivery Policy

Thank you for choosing DNA Nutrascience. We are committed to delivering your science-backed nutrition safely and efficiently across India.

1. Shipping Coverage

  • We ship to over 27,000+ pin codes across India.

  • All orders are dispatched from our principal place of business in Jagdalpur, Chhattisgarh

2. Processing Time

  • Orders are typically processed within 24–48 hours (excluding Sundays and Public Holidays).

  • Once your order is dispatched, you will receive a tracking link via SMS, Email, or WhatsApp.

3. Estimated Delivery Timelines

  • Tier 1 Metros: 3–5 business days.

  • Rest of India: 5–7 business days.

  • Chhattisgarh (Local): 2–3 business days.

  • Please note: Delivery times are estimates and may vary due to external factors like weather or carrier delays.

4. Shipping Charges

  • Standard Shipping: [Insert Amount, e.g., ₹99] on orders below [Insert Amount, e.g., ₹999].

  • Free Shipping: We offer free shipping on all orders above [Insert Amount, e.g., ₹999].

5. Cash on Delivery (COD)

  • COD is available for most pin codes.

  • A nominal COD convenience fee of [Insert Amount, e.g., ₹50] may apply.

6. Damage During Transit

  • As a brand under AARNA ENTERPRISES, we ensure every bottle is UV-protected and securely packed.
     

  • If you receive a package that is tampered with or damaged, please do not accept the delivery and contact us immediately at Care@Dnanutrascience.com or WhatsApp +91 62663-44909.

7. Address Changes

  • Address changes are only possible if the order has not yet been dispatched. Please reach out to our support team instantly for any corrections.

8. Contact Information For any shipping-related queries, please contact: AARNA ENTERPRISES (DNA Nutrascience) Maa Danteshwari Ward No. 29, Geedam Road, Jagdalpur, Bastar, Chhattisgarh, 494001 Email: Care@Dnanutrascience.com WhatsApp: +91 62663-44909